
Yes! Although it may seem like it's only 15 minutes, Santa prepares ahead of time and afterwards to ensure that your experience is the best it can be! Each visit is customized based on your event and participants.
Great Question! Prior to your event, we contact you for details on who will be there, what you expect and want, duration of the event, and location. Santa takes this information and crafts an experience which may include storytelling, sing along, individual meetings with children or families, time for photos (using your preferred device), and gifting your provided gifts.
This typically lasts about 30 to 60 minutes depending on the size of your group.
Each event is reviewed for duration, expectations, and fundraising goals. We will work with you on a quote based on that information.
Yes! These are usually a lot of fun and a great promotion for the retail facility! To discuss this option, please use the "Contact Us" form or give us a call to discuss availability and pricing.
Great question! Once a date has been decided, we will send you a contract to review outlining the entire visit including total payment, deposits, refunds, and any other details. This will need to be completed prior to your date being officially secured.
Generally, we request a deposit upon signing the contract. Deposits are non-refundable after November 1, regardless of when the event will take place. Final payment is due the day of the event, prior to the visit beginning. Payments can be made via cash, Paypal, or Square.
However, should you have a scheduling conflict that you realize prior to the event, we will work with you on a plan to reschedule without loosing your deposit. If you cancel or are unable to reschedule, the deposit is nonrefundable.